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Aman Hospital is a luxurious healthcare facility established in Doha, Qatar, and owned by Jaidah Holdings.

This new 100+ bed hospital will define the future of healthcare delivery in Qatar and the region by combining unparalleled professional expertise, cutting-edge technology, state-of-the-art equipment, service excellence, a relentless pursuit of medical innovation, and deluxe hospitality, all with a focus on patient-centered care.

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Patient Safety and Risk Management Officer

Patient Safety and Risk Management Officer

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Job Category: Admin
Position Type: Full Time
Years of Experience: 5 years and above
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Job Summary & Scope:

The Patient Safety/Risk Manager facilitates and conducts the activities associated with the patient safety and clinical risk management program. These key functions include but are not limited to health care risk management and patient safety foundational elements such as safety post review and investigation, investigation in depth, and investigation of case that may require root cause or apparent cause analyses as well as facilitation of root cause and apparent cause analyses and FMEAs. Facilitates projects identified through safety posts, common causes, industry trends or other means and acts as an active participant in committee meetings and develops strong relationships with key leaders (nursing, physician and operational) throughout the health system.

Essential Job Functions & Key responsibilities:

  1. Monitors Qatar MOPH and Joint Commission International compliance on an ongoing basis, maintaining a constant state of readiness for survey. Ensures that Hospital is in compliance with all regulatory standards, as needed.
  2. Receives, manages and investigates all assigned safety posts reported across the organization. Assesses for accuracy, severity, and trends. Works with local leaders of assigned areas as needed. Escalates cases of concern to departmental leadership in timely manner.
  3. Develops strong, collegial relationships with stakeholders in assigned areas. Provides data and educational information at routine intervals. Rounds weekly on assigned areas to field questions from front line staff and validate transmission of shared learnings and previous information downloads.
  4. Responsible for coordinating and conducting activities associated with all levels of investigation. Independently performs RCAs and develops an understanding of proactive risk assessment tools such as the FMEA and all other forms of investigation.
  5. Identifies deviations in clinical standards of care and patient rights violations which may have patient safety implications and/or risk exposure to the hospital. Identifies and escalates significant events through appropriate channels across the health system.
  6. All investigations and reviews regardless of trigger will be entered in the event tacking log so that department productivity and metrics can be analyzed and trended.
  7. Conducts Sentinel event investigations in accordance with departmental SOP’s.
  8. Contributes and participates in patient safety initiatives for assigned areas and within the division which may minimize patient harm and/or improve patient outcomes. Assists and contributes to patient safety program development along with peer group, divisional colleagues and Chief Quality Officer. Collaborates with others as needed to ensure compliance with project deadlines and/or regulatory requirements.
  9. Works to maintain or exceed current job expectations and works to meet established department metrics. Is able to provide explanations for variances and identify actions to correct issues, as applicable.

Knowledge & Qualifications:

  1. Skills
  • Highly energetic individuals able to develop teaching materials and training programs.
  • Demonstrate ability to apply critical thinking and investigative skills in stressful environments.
  • Must have excellent verbal and written communication skills.
  • Must be organized, detailed oriented and self-motivated.
  • Must have computer skills that include Microsoft Office, Word, Excel, Outlook and Access. Ability to perform administrative tasks as needed or assigned.
  • Must have ability to create and maintain organized, confidential and professionally documented with investigative files consistent with department processes.
  • Must have high degree of flexibility and be able to adapt to fast paced, high pressure environment.
  • Must be able to apply professional judgment as needed to prioritize work to achieve a consistent professional written work product and optimal productivity.
  • Must be able to establish effective, respectful and collegial working relationships with all internal and external customers including but not limited to patients, physicians, employees, students, volunteers and vendors.
  • Excellence in professional etiquette, behavioral standards, dress code, attendance policy and code of conduct will be demonstrated at all times.
  • Knowledge of techniques for data collection and validation.
  1. Academic Qualifications
  • Bachelor’s Degree in a clinically related field of study from an accredited college or university.
  1. Experience
  • At least five years of work experience with risk management and/or patient safety experience in a healthcare organization.


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Once your application is received, it will be reviewed by the talent acquisition team against the job requirements, if it is applied for an existing opening. Screened applications shall be reviewed by the hiring managers and those applicants who are shortlisted by the hiring managers shall receive a call for an interview. If you are not in receipt of a call within 14 days of submitting your application for an existing vacancy, you may assume that your application is not shortlisted this time.

Applications submitted for future openings shall remain in our talent pool, which might be screened and shortlisted as and when a suitable opening arises.


All open positions offered by Aman Hospital are subject to specific job requirements. These job skills, qualifications, and preferred experience are determined by Aman Hospital. Aman Hospital is an equal opportunity employer, and all hiring decisions are subject to local employment laws and regulations.

Resumes and other personal information voluntarily submitted in response to advertised openings may be maintained by Aman Hospital for their intended purposes. The application process is defined by Aman Hospital and may involve an interview and/or job-related testing. Aman hospital reserves the right to withdraw or cancel any open position which is published.

Aman Hospital never requests nor accepts any financial advances from any applicant in order to secure a job opportunity. Should you come across any fraudulent employment offers extended on behalf of Aman Hospital and wish to report, you may please reach us via email to [email protected].

Ms. Wazne received her Bachelor of Science degree in Pharmacy from the Lebanese American University in 2011 . She completed her Masters degree in Clinical Pharmacy from the Lebanese University. Ms. Wazne has worked at the American University of Beirut Medical Center for more than ten years. Ms. Wazne has given a variety of oral presentations to nurses, and pharmacists on local and national level . She has been certified from Harvard Medical School in Immuno-oncology and Cancer Genomics. She is an active member in the Order of Pharmacists of Lebanon. Her professional interests include medication safety and research.

Scope of practice

Sirine Abou Al Hassan is a US. registered clinical dietitian with extensive experience in nutritional management of chronic and diet-related diseases. Previously, Sirine worked as clinical dietitian specialized in obesity weight management, Child and Maternal Health and Eating Disorders. She graduated from University College London with a masters of science in Clinical Nutrition and Eating Disorders; Following on from a Bachelors of Science in Nutrition and Dietetics-Coordinated Program from the American University of Beirut, both with distinction

Scope of practice