Summary:
We are seeking a professional and customer-focused Call Center Representative to join our team. The ideal candidate will be responsible for managing inbound and outbound calls, addressing customer inquiries, and providing exceptional service.
Key Responsibilities:
* Handle inbound and outbound calls in a professional manner
* Respond to customer inquiries and provide accurate information
* Schedule appointments and coordinate with relevant departments
* Maintain proper call records and documentation
* Ensure high levels of customer satisfaction and service quality
Requirements:
* Fluency in Arabic and English (mandatory)
* Previous Call Center or Customer Service experience preferred
* Excellent communication and interpersonal skills
* Basic computer skills
* Arabic Female Preferred
* Currently based in Qatar (transferable visa with NOC preferred)
